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How to Trade In?

Trade in your eligible New Balance shoes and receive a voucher toward your next purchase. You can participate by mail from anywhere in the United States or by visiting a participating store.

Option 1: Drop Off In-Store

Bring your eligible shoes to a participating New Balance store. A store associate will review your item, and if accepted, you will receive a voucher to use toward your next New Balance purchase. Find a New Balance Store

Option 2: Trade In by Mail

Ship your eligible shoes to us from anywhere in the U.S. Once your item is received and inspected, you will receive a voucher for accepted items. Please click here to begin. 

Please note: A $7.50 shipping fee will be deducted from your final voucher amount if you choose to trade in by mail.

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